Go directly to the Erato Parking Garage entrance. On the first floor of the garage (3rd floor of the terminal building) you will be directed to the offloading area in the middle of the floor. SeaCaps will take your checked baggage and deliver them directly to the ship. After parking, you will take Elevators No. 3, 4 or 5 to the second floor check in and waiting area. Parking is priced on a per day fee. Please have your cruise ticket available as you will need to show it to enter the garage. Maximum height is 8' 4" (limited space) on 3rd floor and 7' 6" on higher floors, and maximum 22 feet in length. Garage is secure, lighted and patrolled.
Parking will be in the Erato Street Garage adjacent to the Julia Street Cruise Terminal. If you prefer to carry your baggage from the parking garage (approximately 75 yards between garage elevator and Julia Terminal), upon entering Port of New Orleans Place, get in right lane and go straight into the Erato Street Parking Garage and follow directions below.
If you prefer to drop your bags at the Julia Terminal, upon entering Port of New Orleans Place get in left lane and go past the Erato Terminal and proceed directly to the Julia Street Cruise Terminal No. 2. Drop off all luggage except for your carry-ons, and all passengers except the driver. After dropping off all passengers and baggage, proceed to Julia Street and turn left. Go one block to Convention Center Boulevard and turn left. Go approximately one mile to the end of Convention Center Boulevard, and turn left onto Henderson Street. Go one block and turn left onto Port of New Orleans Place. (You have completed a circle.) Stay in right lane and proceed to the entrance of the Erato Street Parking Garage.
After parking, you will take Elevator No. 1 at the far end of the building, and go to the ground floor (Floor 1), and walk approximately 30 yards to the entrance for the Julia Street Cruise Terminal Complex (entrance is underneath outdoor stairway on your right). Parking is priced at a per day rate; cash or credit cards accepted. Please have your cruise ticket available as you will need to show it to enter the garage. Maximum height is 8' 4" (limited space) on 3rd floor and 7' 6" on higher floors, and maximum 22 feet in length. Garage is secure, lighted and patrolled.
Oversized vehicles may use the Poydras Street Parking lot which is adjacent to the Julia Street Cruise Terminal No. 2. Use the same directions as to Erato/Julia terminals. Go directly to the drop off areas for either the Erato or Julia terminal. After offloading all luggage and passengers, the driver should proceed past the Erato and Julia terminals and turn right into the Poydras Street Parking Lot. There will be a shuttle available to bring you back to Erato Street (You can walk to the Julia Terminal). Parking for oversized vehicles is at a per day rate. Please call ahead for space at (504) 525-5476. The lot is secure, lighted and patrolled.
Parking may also be available at off-site parking lots near the terminal. Cruise passengers should check with these lots directly for rates and availability.
For more detailed portside information about any of the cruises arriving in or departing from New Orleans call the Port of New Orleans at 504-522-2551 or visit their website https://www.portnola.com/