Media Contact:

Abby Sanders
Marketing Manager - Pelican New Orleans
866-928-6877, ext. 821

Specialized, luxury concierge services are in increasingly high demand in the world of travel. Earlier this year, Travel Weekly outlined a range of new luxury concierge services, many of which offer their sightseeing know-how in partnership with cruise lines, airlines, and high-end yachts and villas. And Travelmarket Report notes that travelers now more than ever are seeking local experts to show them the most unique, authentic experiences available in their destination of choice.

Naturally, in a city like New Orleans where tourism is a driving factor for the city's economic growth, the need for high-quality concierge services is amplified. Earlier this year, the locally-owned hospitality company Pelican New Orleans became the exclusive specialty concierge service provider for InterContinental, the luxury hotel on St. Charles Ave. InterContinental Hotels and Resorts is an international luxury hotel chain, and the New Orleans branch alone sees hundreds of guests walking through the door every month.

PNO's concierges are carefully vetted, and boast an intimate knowledge of the most sought-after experiences, attractions, and restaurants in the Big Easy. Even more importantly, they all share a genuine love for their city. Justin Fauth, Director of PNO's Concierge Services, is excited to reach more New Orleans visitors, and confident in his team: "We are so proud of the quality guest service for which our concierge team receives excellent feedback day after day. They are true hospitality professionals who have a love for their great city. Our concierges take to heart the experience of every guest they encounter, and aim to give every visitor a chance to create memories for life."

PNO currently employs 50 concierges in 11 hotels in downtown New Orleans, including the Hyatt, Sheraton, Hilton, and others. After announcing their new partnership with InterContinental, PNO's growing team of specialty concierges can share their passion for the Crescent City and their unique local knowledge with even more travelers every year.

About Pelican New Orleans:
Pelican New Orleans is a local, family-owned and operated hospitality company, and the largest local tour operator and hospitality service in New Orleans. See what they have to offer at