September 22, 2020 – Preferred Hotels & Resorts, the world’s largest independent hotel brand, has named Windsor Court Hotel in New Orleans as Hotel of the Year Overall in its annual Preferred Awards of Excellence, recognizing the hotel for its creativity, community engagement, overall customer satisfaction and the spirit of its team.

“It is with great pleasure and gratitude that I accept this award on behalf of the entire Windsor Court family,” said Ralph Mahana, General Manager at Windsor Court. “This extraordinary achievement is so incredibly rewarding and is a true reflection of our talented and passionate team. It is humbling to have our hard work and dedication to service, community and genuine care recognized at the highest level. Over the years, we have achieved many memorable accolades, but this ranks as one of the highest and most prestigious in our 36 year history.”

These awards recognize independent hotels and individual hoteliers represented within the brand’s worldwide portfolio that went above and beyond in their commitment to delivering meaningful travel experiences and selfless acts of genuine hospitality to their guests and local communities in 2019.

“We are thrilled to recognize the incredible efforts of these member hotels and their strong leaders for continuously demonstrating a steadfast belief in travel and setting new standards for the global travel community in how to deliver the best of the best in independent hospitality,” said CEO Lindsey Ueberroth. “While we had planned to announce these awards at our annual global conference in November, which we ultimately rescheduled to take place next year, there is no time like the present to celebrate the successes of those who inspire us and help spark renewed appreciation for the lasting, positive impact travel has on society.”

The Preferred Awards of Excellence recognize remarkable hotels and hoteliers across the company’s global network that excel in championing the Preferred Hotels & Resorts brand promise, Believe in Travel, and shine in their passion for both providing superior service and creating unique, memorable experiences that connect travelers to the authentic spirit of their chosen destination.

Each hotel honoree ranks among the top in their respective regions as part of the bespoke Preferred Hotels & Resorts Integrated Quality Assurance program – which takes into account the results of a professional on-site inspection and real-time guest feedback from the world’s top consumer review sites – and actively inspires travelers to pursue #ThePreferredLife.  

Windsor Court is one of two properties located in the United States to receive recognition in this year’s Awards of Excellence. To view and learn more about all of this year’s winners, visit


About Windsor Court

Windsor Court has been the choice for discerning travelers for over 35 years. The 23-story hotel is located in the heart of the Central Business District, steps from the French Quarter. The award-winning luxury hotel features 316 oversized guestrooms and suites, the acclaimed Grill Room restaurant, the storied Polo Club Lounge, the celebrated Le Salon for afternoon tea, the on-the-go eatery Café Anglais, an extensive art collection with mostly works of British origin, the luxurious Spa at Windsor Court, and Waterman Poolside Bar, among other amenities and services. For off-site events, Windsor Court offers CELEBRATE!, a premier custom New Orleans catering service. The hotel was purchased in October 2009 by an ownership team led by The Berger Company of New Orleans and the Dallas-based Crow Family Holdings. Windsor Court is a member of Preferred Hotels® and Resorts Legend Collection and is a member of the Southern Living Hotel Collection. For more information, please visit

About Preferred Hotels & Resorts

Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 750 distinctive hotels, resorts, residences, and unique hotel groups across 85 countries. Through its five global collections, Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their life and style preferences for each occasion. Every property within the portfolio maintains the high-quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. The I Prefer™ hotel rewards program, Preferred Residences℠, Preferred Pride℠, and Preferred Golf™ offer valuable benefits for travelers seeking a unique experience. For more information, visit


Carrie Pavlick
DEVENEY, on behalf of Windsor Court
Tel: +1 504 881 4841

Terri McCollin
Preferred Hotels & Resorts
Tel: +1 646 465 9785