Media Contact:

Renée Maxwell, Marketing & PR Manager
Sheraton New Orleans Hotel
504-595-5511 /

[NEW ORLEANS, LA - October 24, 2016] The Sheraton New Orleans Hotel was honored by Delta Vacations for outstanding customer service. The winners of the 2016 Quality Assurance Award by Delta Vacations were announced during a private luncheon held at Delta Vacations University, the company's annual travel agency educational and networking event.

The Quality Assurance Award is an annual recognition program created by Delta Vacations to honor the company's top partners that are providing outstanding quality and service excellence to its mutual customers. Each year, the company recognizes qualifying hotels, destination management companies and rental car agencies in the United States and across the globe, out of the more than 4,000 partners offered by Delta Vacations. This year, the Sheraton New Orleans Hotel was among an elite group of 202 hotels, 21 destination management companies and three car rental companies that earned the award designation.

"We're proud to work with hospitality partners that continuously strive to deliver the very best service and the Delta Vacations' Difference each and every day," said John Caldwell, Delta Vacations president. "They prioritize service excellence in their business, and we want to recognize them for the impact that they make with our customers and their vacation experience."

The 2016 Quality Assurance Award was earned by companies that partner with Delta Vacations and achieved the following criteria:
• 99 percent customer satisfaction
• 99 percent product performance (no involuntary relocations)
• A minimum of 100 bookings annually

A complete list of the 2016 Quality Assurance Award winners can be found here:

About Sheraton New Orleans Hotel
The Four-Diamond Sheraton New Orleans Hotel is located on historic Canal Street adjacent to the French Quarter steps from the Central Business District, Bourbon Street and the riverfront. The hotel features 1,110 guest rooms, including Sheraton Club Level rooms and 53 suites, which reflect the distinct flavor of the Big Easy with bold and stylish décor and spectacular views of the Mississippi River. Five grand, spacious ballrooms, 54 individual meeting rooms, and over 100,000 square feet of flexible meeting space make the Sheraton New Orleans Hotel is the place to meet in the Crescent City. For more information, please visit or follow us on Twitter at and on Facebook at

About Delta Vacations - Delta Vacations, the official vacation provider of Delta Air Lines (NYSE: DAL), offers travel agents convenient, one-stop shopping for custom-created vacation packages that bundle flights aboard Delta and its strategic partners - Aeromexico, Air France, Alitalia, KLM and Virgin Atlantic - with stays at more than 4,000 hotels and resorts in more than 250 of the world's top leisure destinations. The company also offers rental cars and hundreds of exciting activities, tours and excursions that can be added to vacation packages. Delta Vacations has earned numerous industry awards including Travel Weekly Readers Choice Awards in 2014 and 2015. Delta Vacations is managed by MLT Vacations, a wholly-owned subsidiary of Delta. For more information, travel agents can visit and Twitter @MLTVacationsPR.

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