Media Contacts:
Ally Hodapp
Bond Public Relations & Brand Strategy

New Orleans, LA, December 21, 2015- Joieful LLC, an online booking software and hospitality management provider, is proud to announce it has reached a five year agreement with Hyatt Regency New Orleans, an award-wining meetings and convention hotel located in the heart of the city's Sports & Entertainment District in downtown New Orleans. Effective January 1, 2016, Joieful will manage the hotel's concierge to provide an unprecedented level of service on par with Hyatt Regency's reputation. Joieful also will join Hyatt Regency's operational and sales teams to fully integrate with the hotel and all of its services and facilities.

We're thrilled to be Hyatt Regency's comprehensive hotelier solution provider for the next five years," said Aaron Dirks, founder and CEO of Joieful. "Joieful will add value through its exceptional service at the concierge desk as well as through a total integration with the Hyatt Regency's staff and executives at all levels."

At Hyatt Regency New Orleans, we are continually seeking new ways to create unique and memorable experiences for our guests," said Michael Smith, General Manager of Hyatt Regency New Orleans. "Through this extended partnership, we are excited to enhance our hotel's guest service capabilities with the expert management that Joieful is known for."

The partnership adds 1,193 guestrooms to Joieful's portfolio, along with 200,000 square feet of meeting and event space including two ballrooms, two exhibition halls, seven boardrooms and 70 additional meeting rooms. This new service is in addition to Joieful's performance of a virtual transportation desk for the hotel's guests, transportation and experience support for the groups in-house and site support for prospects.

About Joieful LLC
Joieful is a comprehensive experiences platform and ancillary services provider headquartered in New Orleans, Louisiana. In addition to its immersive technologies for customers to re-define how they consume and share experiences, they also serve as a conduit for large buyers and influencers of experiences for concierge desk operation, transportation desk staffing, destination management, airport ground transportation technology and selling support for hotel sales and events teams.

About Hyatt Regency New Orleans
Located just steps away from the Mercedes-Benz Superdome in the heart of downtown New Orleans, Hyatt Regency New Orleans is a AAA four-diamond hotel and preferred destination for travelers, boasting 1,193 guestrooms, including 95 suites and four presidential suites. The hotel offers nine innovative culinary options including 8 Block Kitchen & Bar, Vitascope Hall, Pizza Consegna, Q Smokery & Café, Bywater Pool Deck & Bar and Borgne by James Beard award-winning Chef John Besh. With 200,000 sq. ft. of meeting space, top quality finishes and breathtaking city views, Hyatt Regency New Orleans is the city's premier hotel destination for business and leisure travelers. For more information or to book a reservation, visit or call 504-561-1234.

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If you would like more information about this topic, please contact Rachel Schwartz at 504-561-1000 or email at